We provide market-leading virtual call center solutions for inbound, outbound, blended, and multichannel contact centers. All that’s required are PCs and a broadband connection. Your agents can be located anywhere in the world and our system is so easy to setup and use, your contact center can be up and running in hours.

Some features and benefits include:

• IVR & ACD
  Identify, segment and prioritize customers automatically. Provide them with dynamic information and route calls by department, agent skills, time of day, location and more.
• Campaign Management
  Create multi-touch call campaigns in minutes with the ability to assign agents or teams by skill set, segment by lead or contact type, include number of times to call, timing between calls and more
• Cloud PBX
  Integrated PBX supports both traditional hard phones and installed softphones on the same platform for a consistent experience. Softphones are supported on both Mac and Windows.
• Open Source Platform
  Customize anything to fit the exact needs and processes of your business through apps or integrations built on our open APIs and hosted, scalable platform environment.
• External Application Integration
  Connect and exchange information securely with other applications. Native Salesforce™ integration lets your staff complete call campaigns without ever leaving Salesforce™.